How to Order
The Online Butchers Melbourne website is designed to make ordering quality meat in Metro Melbourne easy. A lot of the features on our website are based on suggestions from our customers. If you can see areas where improvements can be made please let us know by contacting us.
All you need to get started is a credit card (Visa or Mastercard) and a delivery address.
Step 1 – Login or Register
If you are a new Customer you have the option to Register an account OR Checkout as a guest. If you register with Online Butchers Melbourne it will make your future shopping with us faster at checkout!
Step 2 – Browse the Menus
You can use the Search function to look for a specific product eg. beef, chicken or head straight to our specials
Step 3 – Select your Meat
Load the Online Butchers Melbourne Shopping Cart with the meat you want. Type the number of each item and clicking on the Add to Order button after each item.
Step 4 – Finalise Your Order
Click on the blue Proceed to Checkout button at the bottom of the shopping cart.
Now you can review your order – you can select the quantities ordered (simply change the number in the quantity box and press enter or click outside the box), you can delete items (click on the trash icon) or add items (simply return to the food menus by clicking the Food Menus link).
Remember we only deliver to Metro Melbourne.
Step 5 – Checkout
Check your order one last time – especially the Delivery
Address and the Delivery Time and Date.
Enter your credit card details (Visa or Mastercard). Please note we don’t charge any credit card fees and transactions are processed securely by ANZ eGate. You will be emailed a payment receipt which will have the Online Butchers Melbourne Invoice number as an Invoice Reference.
Step 6 – Confirmation
The Confirmation Screen lets you know the order is in the Online Butchers Melbourne system but is not yet approved. You will receive a Confirmation Email from Online Butchers Melbourne that lets you know we have read and understood your order and we will let you know if we have any queries about your order. If you don’t receive this Confirmation Email within 2 business hours of placing the order please call Online Butchers Melbourne immediately on 0410 937 813.
The Confirmation Email will have your Tax Invoice attached as a pdf document. If you nominate an accounts department email we will also send them the invoice.
If you need to cancel an order - You are not able to cancel an order through the website. You will need to cancel by replying to the Confirmation Email. We would appreciate 24 hours notice where possible.
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Register for our special offers and updates if you ever need meat, poultry or smallgoods – call us on
0410 937 813, visit us at Online Butchers Melbourne or email us at firstname.lastname@example.org